Bexon Case Study

It’s always great to get some positive customer feedback. In this particular case, the appreciation was even more welcome due to the current lockdown situation.

Approximately one year ago, we were contacted by the Bexon family to install a conservatory at their period property home near Loughborough in Leicestershire. They had heard about Lifestyle Windows via Ultraframe as an Ultraframe installer and after seeing some of our completed projects on our website decided to get in touch.

Classic George Barnsdale factory finished timber windows and doors

To ensure that their home retained its charming period style, we used a selection of George Barnsdale timber windows and doors to match the classic aesthetic of the timber beams on the main property. The window and door frames were painted in brilliant white to match the property’s white painted façade and classic black hardware was chosen to complement the darker woodwork and guttering on the main property.

The stylish French doors open out onto a small patio area to maximise interior floor space while both the windows and doors sit on a stone fronted dwarf wall which was designed to fit in with the lower section of the main property. At the top of both the six large windows and the French doors there are smaller windows with astragal bars to tie in with the windows on the original building.

High performing LivinROOM orangery roof

The Bexon family wanted to create a room which was bright and airy and also thermally efficient and usable all year round. We recommended a LivinROOM roof from Ultraframe would be the best fit for their requirements.

As the conservatory was unusually shaped, the LivinROOM roof was perfect thanks to its customisation capacity. The roof was designed to perfectly fit into the existing property’s dimensions and its stylish multi-faceted roof attracted the sunlight from several directions.

Another happy Lifestyle customer

The Bexon family were extremely happy with the installation and left us this glowing review:

My wife and I chose Lifestyle because they appreciated from the outset that we were looking for a conservatory which would be architecturally in sympathy with our old, timber-framed house. They produced a timber and aluminium design to a high technical specification which met our needs, at a very competitive price.

From the initial groundwork, through assembly of the high quality George Barnsdale-supplied timber structure and aluminium glazed roof, to the quality of the finish and the attention to detail, the construction process was exemplary throughout. Everyone who worked on the project was highly skilled, friendly and meticulous about leaving the site in good order at the end of each day throughout periods of challenging winter weather.

The project was a great success. A high quality, sensitive and sympathetic integration of the new conservatory with the old house was achieved, internally and externally.

The client-contractor relationship and communication was professional and friendly throughout; issues arising were acknowledged and resolved amicably.

And the project was completed within our original budget (apart from the tea-bags, instant coffee, chocolate bars and cakes!).

We are delighted with the conservatory and are very happy to recommend Lifestyle as a company.

One year on and the Bexons are still enjoying their conservatory

A surprise customer communication

One year on from the Bexon family installation, we received a letter from Mr. Bexon. Everyone at Lifestyle Windows was delighted with this surprising communication and proud to have been able to make a family’s life easier during these difficult times.

Dear Chris

A year on from the handover, I thought I’d drop you a note to say how pleased we are with the conservatory at The Dower House. With the very effective underfloor heating, we have been able to use it throughout the year and it has withstood everything the elements have thrown at it, including last summer’s heatwave, the autumn gales and thunderstorms and the February downpours.

It has also proved to be a life-saver in the present crisis, giving us extra space and light and lovely views of our garden in its spring colours.

I hope that your business is not too devastated by the lockdown restrictions and that the staff are managing to stay safe.

Kind regards

Ivan Bexon